Privacy Policy

Effective Date: January 01, 2025

At 110Learn LLC dba Omnibound AI ("Omnibound AI," "we," "us," or "our"), we understand the importance of your privacy. This Privacy Policy explains how we collect, utilize, and safeguard your personal information when you interact with our website and our Agentic AI platform (the "Platform").

Information We Collect

• Information You Provide Directly:

  • Account Creation: We collect information you provide when you create an account, such as your name, email address, company name, job title, contact information, and billing information.

  • Platform Usage: We collect data and content you input into the Platform for your marketing campaigns. This may include customer lists, ad creatives, campaign goals, budget information, and landing page URLs.

  • Communications: We maintain records of your communications with us, including emails and support tickets.

  • Surveys and Feedback: We collect information you provide in surveys or feedback forms.

  • User Content: Any other content you submit, post, or transmit through the Platform.

• Information We Collect Automatically:

  • Log Data: We automatically collect log data, including your IP address, browser type, operating system, referring URLs, pages visited, timestamps, and device information.

  • Cookies and Similar Technologies: We use cookies, beacons, tags, and scripts to collect and track information about your activity on our website and Platform. These technologies are used for functionality, analytics, and personalization.

  • Usage Data: We collect data on how you interact with the Platform, including the features you use, frequency of use, and performance metrics.

  • Device Information: Information about your device, including the hardware model, operating system and version, unique device identifiers, mobile network information, and phone number.

• Information From Other Sources:

  • Third-Party Integrations: Our users can connect to third-party marketing applications. We may receive information from these integrated services.

  • Publicly Available Information: We may collect information about you from publicly available sources.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving the Platform:

  • Account creation and management.

  • Personalizing user experience and content.

  • Developing new features and functionalities.

  • Analyzing platform usage to improve performance and user interface.

  • Providing customer support.

  • Debugging to identify and repair errors that impair existing intended functionality.

• Communication and Marketing:

  • Sending important notices and updates about the Platform.

  • Providing marketing communications about our services and related offers (with opt-out options).

  • Conducting research and analysis to improve our marketing efforts.

  • Administering contests, promotions, and surveys.

• Security and Fraud Prevention:

  • Protecting the security and integrity of our Platform and user accounts.

  • Detecting and preventing fraudulent activities and unauthorized access.

  • Enforcing our Terms of Use.

• Legal Compliance:

  • Complying with applicable laws, regulations, and legal processes.

  • Responding to lawful requests from public authorities, including to meet national security or law enforcement requirements.

• Other Uses

  For any other purpose disclosed to you at the time we collect your information or pursuant to your consent.

How We Share Your Information

We may share your information with:

• Service Providers

  We share data with third-party vendors who assist us in providing the Platform and related services. These providers may include cloud hosting providers, analytics tools, email marketing services, payment processors, customer support platforms, and marketing automation services. We have contracts with these service providers that require them to protect your personal information.

• Business Transfers

  In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of the transaction. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

• Legal Requirements

  We may disclose information if required by law, court order, or other legal processes, including to respond to any government or regulatory request.

• With Your Consent

  We may share information with third parties when you provide explicit consent.

• Aggregated and Anonymized Data

  We may share aggregated or anonymized data that does not directly identify individuals for research, analytics, or marketing purposes.

• Advertising Partners

  We may share certain information with advertising partners to deliver targeted advertisements to you on other websites and platforms.

• Affiliates

  We may share your information with our subsidiaries and affiliates for internal business purposes.

Your Choices and Rights (United States & Canada)

• Accessing and Updating Your Information

  You can access, update, or request correction of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, you can contact us for assistance.

• Opt-Out of Marketing Communications

  You can opt out of receiving marketing communications by following the unsubscribe link or instructions provided in any email we send. You may also have the right to opt out of certain other communications as required by law.

• Cookies and Tracking Technologies

  You can manage your cookie preferences by adjusting your browser settings. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Please note that disabling cookies may affect the functionality of the Platform.

• Do Not Track

  We do not currently respond to "Do Not Track" signals sent by your browser.

• Data Retention

  We will retain your personal data for as long as necessary to provide you with the Platform and for the purposes described in this Privacy Policy, or as required by law.

• Your Privacy Rights (Specific to Jurisdiction):

  • United States: Depending on the state in which you reside (e.g., California, Virginia, Colorado, Utah, Connecticut), you may have specific rights regarding your personal information, such as the right to know what personal information we collect about you, the right to request deletion of your personal information, the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising, and the right to non-discrimination for exercising your privacy rights. We will respond to your requests in accordance with applicable law.

  • Canada: You have the right to access, correct, and request deletion of your personal information that we hold, subject to certain exceptions under applicable law (e.g., the Personal Information Protection and Electronic Documents Act (PIPEDA)). You also have the right to withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.

Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, use, or disclosure. These measures include:

• Storing information on secure servers behind firewalls.

• Encrypting sensitive information during transmission using Secure Sockets Layer (SSL) technology.

• Implementing access controls to ensure that only authorized personnel have access to your personal information.

• Regularly monitoring our systems for potential vulnerabilities and attacks.

• Requiring users to authenticate their access to the Platform with usernames and passwords.

• Conducting periodic security assessments.

While we strive to use commercially acceptable means to protect your personal information, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.

Children's Privacy

The Platform is not intended for use by children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete it as soon as possible.

Third-Party Links and Services

Our website and Platform may contain links to third-party websites or services that have their own privacy policies. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies before providing them with your personal information.

Data Transfers

Your information, including Personal Data, may be transferred to and maintained on computer systems located within the United States. By using the Platform, you consent to this transfer, processing, and storage of your information in the United States, which may have data protection laws that differ from those in your jurisdiction. When we transfer personal information, we will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or through other appropriate means, such as email. The date at the top of the Privacy Policy indicates when it was last updated. Your continued use of the Platform after the effective date of the updated policy constitutes your acceptance of the changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please get in touch with us at:

support@omnibound.ai