Intelligence Sources
Continuous connection for all your B2B marketing context
Intelligence Sources connect and unify customer and market inputs into a continuously updated B2B Marketing Context that powers research, strategy, and content production.
How It Works
Capture Customer Signals
Direct insight from real customer interactions
Omnibound continuously connects to the systems where customers and prospects communicate, creating a live stream of customer language, intent, objections, and outcomes.
Customer signal sources include:
Calls and meetings from Zoom, Teams, Meet, Gong, Fireflies, and other call tools
Chat and email from Slack, Microsoft Teams, Gmail, and Outlook
CRM activity including deal notes, closed won and lost reasons, and pipeline updates
Support tickets and customer conversations tied to real accounts
Uploaded transcripts from interviews, research calls, and offline conversations
As new interactions happen, signals are captured automatically without manual summaries or tagging.
Result: A continuously updated view of how customers speak, decide, and behave across the funnel.
Monitor Market and Competitive Signals
External intelligence that shapes buyer expectations
Omnibound tracks the broader market to understand how positioning, demand, and narratives evolve beyond your internal conversations.
Market signal sources include:
Competitor and industry websites
Pricing pages, messaging updates, and feature launches
Analyst reports and category research
Signals are tracked in real time and stored historically, enabling teams to see narrative shifts over time.
Result: Clear visibility into what buyers are seeing, comparing, and responding to in the market.
Why Do You Need Intelligence Sources?
Customer and market understanding
Customer language, objections, and expectations evolve daily. Intelligence Sources ensure your context stays current, not static.
Trusted AI outputs
Every insight, recommendation, and generated asset links back to real customer or market evidence.
Faster execution with less guesswork
Teams stop chasing data and start acting on verified intelligence.