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Intelligence Sources

Continuous connection for all your B2B marketing context 

Intelligence Sources connect and unify customer and market inputs into a continuously updated B2B Marketing Context that powers research, strategy, and content production. 

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How It Works

Capture Customer Signals 

Direct insight from real customer interactions

Omnibound continuously connects to the systems where customers and prospects communicate, creating a live stream of customer language, intent, objections, and outcomes. 

Customer signal sources include: 

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Calls & Meeting Platforms

Capture conversation insights from tools like Zoom, Microsoft Teams, Google Meet, Gong, and Fireflies.

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Chat & Email Conversations

Extract customer signals from Slack, Microsoft Teams, Gmail, and Outlook interactions.

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CRM Activity & Pipeline Updates

Use deal notes and pipeline signals from CRM systems like Salesforce and HubSpot.

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Support Tickets & Account Conversations

Track customer issues and outcomes from platforms like Zendesk, Freshdesk, and Intercom.

Human Feedback-AI Training

Uploaded Research & Interview Transcripts

Ingest transcripts from interviews, research calls, and offline customer conversations.

As new interactions happen, signals are captured automatically without manual summaries or tagging.

Result: A continuously updated view of how customers speak, decide, and behave across the funnel. 

Monitor Market and Competitive Signals

External intelligence that shapes buyer expectations 

Omnibound tracks the broader market to understand how positioning, demand, and narratives evolve beyond your internal conversations. 

Market signal sources include: 

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Competitor & Industry Websites

Continuously track messaging and positioning changes across competitor and industry websites.

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Pricing, Messaging & Feature Updates

Monitor product launches, pricing pages, and feature updates across competitor platforms.

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Analyst & Category Research

Incorporate intelligence from analyst firms like Gartner, Forrester, and IDC.

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Review & Feedback Platforms

Capture buyer sentiment from platforms like G2, TrustRadius, and Capterra.

Signals are tracked in real time and stored historically, enabling teams to see narrative shifts over time. 

Result: Clear visibility into what buyers are seeing, comparing, and responding to in the market.

Why Do You Need Intelligence Sources?

Customer and market understanding

Customer language, objections, and expectations evolve daily. Intelligence Sources ensure your context stays current, not static.

Trusted AI outputs

Every insight, recommendation, and generated asset links back to real customer or market evidence.

Faster execution with less guesswork

Teams stop chasing data and start acting on verified intelligence.

Start creating content that
drives pipeline